Globe Telecom Achieves Significant Decrease in Banking Scams and Spam Messages
Globe Telecom Inc. has reported an 85 percent drop in spam and scam messages related to banks among its users, attributing this success to its collaborations with banking institutions and enhanced fraud detection measures.
- Drastic Reduction in Scams: Globe Telecom has successfully blocked over 7 million bank-related spam and scam messages from January to September, a sharp decline from 49.3 million in 2022.
- Collaborative Efforts: The company’s joint initiatives with the Bankers Association of the Philippines and other financial institutions have been instrumental in this achievement.
- Investment in Security: Globe has invested approximately US$20 million to bolster its spam and scam detection capabilities.
- Commitment to Customer Protection: The company is dedicated to leveraging technology and partnerships to safeguard customers against financial fraud.
Enhanced Fraud Prevention
Anton Bonifacio, Globe’s Chief Information Security Officer, highlighted the effectiveness of their strategies:
Our partnerships with various banks and financial institutions, aimed at enhancing fraud detection and prevention have been highly effective, as evidenced by the steep decline in blocked spam and scam SMS related to banks.
Strengthening Security Infrastructure
Globe’s commitment to combating fraud is further demonstrated by its significant investment in a state-of-the-art Security Operations Center, operational around the clock to monitor and respond to threats.
Continuous Efforts Against Fraud
Despite existing challenges, Globe remains steadfast in its mission to protect customers.
Bonifacio emphasized the collective effort required:
The fight against fraud needs everyone’s support as it affects us all, and we look forward to working with the government more closely to strengthen our campaign.
Globe Telecom’s proactive measures and collaborations have markedly reduced bank-related scam and spam messages, reflecting its strong commitment to customer security and fraud prevention.
The company’s ongoing investments and partnerships play a crucial role in ensuring a safer digital environment for its users.
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