PLDT and Smart Step Up Cybersecurity Measures to Protect Customers
PLDT Inc. and Smart Communications, Inc. have reported a monumental increase in the number of cyberattacks blocked in 2023, highlighting their heightened cybersecurity efforts. This proactive approach underscores their commitment to safeguarding customer data and enhancing overall customer experience.
Key Takeaways
- Massive Increase in Blocked Cyberattacks: 16 billion in 2023, compared to 182 million in 2022.
- Enhanced Cybersecurity Culture: Continuous training of cybersecurity agents and upgrading of tools.
- Call for Government Oversight: Urging a coordinated effort in cybersecurity master planning.
- High Alert During Holidays: Increased vigilance to protect customers during peak festive seasons.
PLDT and Smart’s Cybersecurity Efforts
SMART Philippines Chief Information Security Officer (CISO) Angel T. Redoble emphasized the importance of their cybersecurity culture in successfully thwarting attacks.
Key Strategies and Training
- Regular Training: Cybersecurity teams undergo continuous skill enhancement.
- Tool Upgrades and Partnerships: Investing in advanced cybersecurity tools and engaging with partners for improved security.
Collaboration with Government
- National Cybersecurity Plan: Advocating for government-led coordination in securing critical infrastructures.
- Cyberwar and Resiliency: Highlighting the need for collective efforts between private and public sectors.
Protecting Customers and Infrastructure
- Continuous Protection: Ensuring cybersecurity even during festive periods when threats tend to escalate.
- Digital Landscape Security: Recognizing the growing reliance on digital services and the necessity to secure them.
PLDT and Smart‘s report of blocking an unprecedented number of cyberattacks in 2023 reflects their strong commitment to cybersecurity.
Their efforts, combined with calls for government collaboration, aim to ensure a secure digital environment for customers and the nation’s critical infrastructures.